Virgin Media keeps sending letters to my late father

My mum is distressed by receiving a steady flow of marketing offers addressed to my late dad

My father was a Virgin Media customer for phone and TV until his death in 2010. My mother and I arranged for the contract to be transferred into her name, and bills have since arrived addressed to my mother.

However we have also received marketing literature addressed to my father, sometimes containing “unmissable offers for Stanley”, which my mother finds distressing. We have contacted Virgin Media on numerous occasions to ask them to remove my father’s name from their marketing database, but to no avail.

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from Health & wellbeing | The Guardian http://ift.tt/1KXMWU7
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