We have had no broadband for more than three months and have got to the point where we despair of ever getting BT (through Openreach) to supply what they are charging us for, at £30 a month.
In July we noticed a reduction in what was already a woefully slow internet speed, which we put down to usage by others. But throughout July, August and early September it went from about 1.1Mbps to 0.24Mbps. We now have no service and have endured endless hours talking to BT’s Indian call centre.
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from Health & wellbeing | The Guardian http://ift.tt/21evfUP
via health
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