health and fitness: InsureForAll wasn’t there for us when my father died abroad

dimanche 27 mars 2016

InsureForAll wasn’t there for us when my father died abroad

He had a heart attack and was stranded in France, but we had to prove his medical history before we claim on the travel insurance

In September 2015 my elderly parents were on a Ryanair flight to Barcelona when my father had a heart attack. He was given life support and the pilot undertook an emergency landing in Toulouse. My father was taken to hospital where he was placed in a coma. Both Ryanair and the local paramedics and hospital went above and beyond what was expected.

The following day I travelled to Toulouse with my partner and brother, and my sister came from Spain. On arriving at the hospital my partner contacted the emergency helpline of my parents’ travel insurer, InsureforAll, to notify it of the situation. It advised that before it could cover any costs/expenses/claims it would need a medical report from my father’s GP, and that we would have to complete the necessary paperwork.