DFS delayed delivery so long, our sofa price had been cut in a sale

We paid more than £2,000, but then the item was reduced in the sale

I saw a case that Consumer Champions covered, whereby a retailer’s promise of eight weeks’ delivery turned into a 38-week wait, and thought that my situation might fall into the same category. In mid-October last year I ordered furniture worth around £6,000 from DFS for pre-Christmas delivery.

Part of the order was delivered as promised, but the main sofa, which cost £2,298, did not turn up until early February. By that time the furniture was reduced by more than £800 in a sale.

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from Health & wellbeing | The Guardian http://ift.tt/25DWrkU
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