health and fitness: Expedia took my payment three times

lundi 28 mars 2016

Expedia took my payment three times – but will only give me one back

I’m paying interest on my credit card and have spent 10 hours chasing the refund

I booked a flight through Expedia to Washington DC on Icelandair (via Reykjavik) on 14 January 2016. Despite only receiving one confirmation email and one ticket, soon after booking I noticed my credit card had been charged for the same amount – £745 – three times. Expedia has refunded me for one of these, but despite three promises to refund the second, I am yet to be paid. I’ve been waiting eight weeks, paying interest on my credit card, and have wasted at least 10 hours chasing them. I can’t waste any more time on this – I’m desperate.

CB, Brighton