After the hacking of its systems late last year, TalkTalk offered its 4 million customers a free upgrade to say sorry, and to try to maintain goodwill. I chose a free mobile sim worth £5 a month.
It duly arrived, but I couldn’t activate it because the systems were down. To add insult to injury, I have since found out that, rather than it being free, I am being charged a £5-a-month fee.
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from Health & wellbeing | The Guardian http://ift.tt/1RV8ipB
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