Searching Skyscanner was the easy bit, trying to sort a problem … impossible!

A booking was made twice in error but now we are told all the tickets are non-refundable

My daughter and her cousin went online to book return flights to Australia, using the Skyscanner website to find the best prices. It directed them to an online agent called Travel Trolley and they went through the booking process. However, they had an onscreen message “booking unsuccessful” so they started the process again.

The second attempt led them to a second agent, Omega Travel, and they made a successful booking.

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from Health & wellbeing | The Guardian http://ift.tt/1PCvR2M
via health