After 18 months my daughter’s toy has a fault but neither the seller nor Amazon Marketplace will help
I bought a Furby Boom toy from Amazon Marketplace just over 18 months ago (in November 2013), which has developed a fault and lost its sound. While most parents would be thrilled to silence one of these pesky toys, my 10-year-old daughter is bereft. I’ve had a lot of circular correspondence with the seller, who is refusing to refund or repair the item, and Amazon’s complaints department has not replied.
Amazon’s returns policy only seems to apply within a very short time frame (90 days). Even in our disposable society, surely it’s reasonable to expect a toy to last more than 18 months? LA, Crewkerne, Somerset
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from Health & wellbeing | The Guardian http://ift.tt/1M4ANyl
via health
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