ENO hit a low note when it refused to allow one of my party back after an interval

We went for refreshments but she was refused re-entry to the auditorium because she didn’t have her ticket on her

In March I took a party of six to see The Mastersingers of Nuremberg at English National Opera in London at a total cost of £727. During the long interval we, and indeed most of the audience, left the auditorium to find sustenance and visit the facilities.

However, one of my party (the last to return but still in plenty of time) was singled out and refused re-entry on the grounds that she had no ticket (I had them). She was not permitted to come and get her ticket from me, and was threatened with ejection. She was left with no recourse but to purchase another ticket to see the rest of the performance.

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from Health & wellbeing | The Guardian http://ift.tt/1UuPyMn
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